Complaint Policy

If You See Something, Say Something ! 

To report a complaint or concern regarding any licensed care facility, contact the Hotline at: 





CALL 9-1-1


You may also contact or by mail: 


California Department of Social Services

Community Care Licensing Division

Centralized Complaint and Information Bureau

744 P Street 

Sacramento, CA 95814

Uniform Complaint Policy

The California Department of Education, Child Development Division, requires programs receiving state and federal funding to inform participants of their rights to due process.


A Uniform Complaint is a written statement alleging discrimination, or a violation of a federal or state law within the Child Development program or a variety of other state and federally funded programs.


For information regarding the Uniform Complaint Policy and Procedures, contact:


California Department of Education Child Development Division
1430 N Street, Suite 3410
Sacramento, CA 95814-5901
(916) 319-0929

Copyright © 2016 Marin Child Care Council. All rights reserved.
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555 Northgate Drive, Suite 105

San Rafael, CA 94903 

Tel: 415.472.1092 

Fax: 415.472.2805

Staff Directory

Hours of Operation:

Main Office:

Monday - Thursday 8am to 4pm

Friday 8am to 3pm 

Resource and Referral Office:

Monday - Friday 9am to 3pm


* Scheduling accommodations made by appointment only*